Services
AeroXpert Consulting writes the plan the organisation will actually use. When seconds count, good training can save lives. Companies and public bodies need a response plan they can apply quickly to an event they did not schedule.
Many organisations still have no crisis plan. The assumption is that people will know what to do when the time comes. They will not. Organisations without a worked-out plan fail more often than those that have prepared, and that failure is often harm to the people involved.
A plan that does not fit the culture or the structure of the organisation is not worth the paper it is printed on. AeroXpert works with you on a crisis analysis that is specific to your operation. Only that level of detail lets the team respond well.
The plan sets who is responsible, and the room each person has to act in the response.
It sets how the organisation meets the rescue and emergency services that may be involved.
Checklists and teaching material stay simple, written for the people who will use them.
Where to start
If any answer is no, that gap is the work. Describe how the organisation runs, and we will tell you what the plan still needs.
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Management
Emergency and crisis management
Leadership, communication, and decision paths, set before a developing crisis becomes an unmanaged event.
Exercises
Emergency and crisis preparation
A realistic exercise shows whether the plan holds, and where it does not, before a real event does.
Safety
Safety management
Design or review the safety system the organisation runs, including reporting and risk.
Continuity
Business continuity
Senior-level planning so a foreseeable disruption does not become a crisis.
Industries
An aircraft event draws media attention and can stop normal operations. Most serious events happen on or near an aerodrome, during take-off or landing.
A ferry or passenger vessel in trouble is a public event. People on board may not share a language. Care has to be planned for that.
A collision, a derailment, a ropeway stoppage or a station evacuation puts passengers, staff and a public timetable in the same hour.
Bus and coach companies face passenger incidents and network stoppages that daily dispatch was not designed to lead.
Guests do not know the building, and staff change shift. A plan written for a factory floor will not run a night evacuation.
Municipalities are expected to protect people and to explain what they are doing while they do it.
Campuses concentrate people who depend on the institution to know what to do, including the person who will speak to families.
Sites that extract, store or move commodities combine industrial hazards with public attention when something fails.
An insurer can prepare its own crisis response here. An opinion on which a claim is decided is a different company.
When the organisation does not sit in the sectors above, the work is still a plan written for how that company runs.