Industries
Insurance
An insurance company is also an organisation under pressure: a major loss, a public casualty, or an internal disruption.
The company
Consulting prepares the company's own emergency plan, exercises the team that will run it, and sets continuity for the claims operation. That is a management assignment. It does not produce the opinion on which a claim is decided.
Preparation for the insurer's own response
An assessment of your emergency arrangements
Describe how the company runs when a major loss hits. We will tell you what the plan, the team, and the exercise still need.
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Other sectors
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Aviation
An aircraft event, of any scale, draws media attention and can stop normal operations. The aerodrome operator is the organisation everyone expects to act.
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Marine
A ferry or passenger vessel in trouble is a public event. People on board may not share a language. Care has to be planned for that.
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Rail and ropeway
A collision, a derailment, a ropeway stoppage or a station evacuation puts passengers, staff and a public timetable in the same hour.
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Ground transportation
Bus and coach companies face passenger incidents and network stoppages that daily dispatch was not designed to lead.
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Hospitality
Guests do not know the building, and staff change shift. A plan written for a factory floor will not run a night evacuation.
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Public institutions
Municipalities are expected to protect people and to explain what they are doing while they do it.
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Universities and schools
Campuses concentrate people who depend on the institution to know what to do, including the person who will speak to families.
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Raw materials
Sites that extract, store or move commodities combine industrial hazards with public attention when something fails.
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Other industries
When the organisation does not sit in the sectors above, the work is still a plan written for how that company runs.