Services
Emergency and crisis preparation
AeroXpert Consulting uses the exercise to test the plan, not to investigate the accident. A realistic exercise is a necessary part of crisis and emergency management. Its purpose is to give the people who must act confidence in the concept, and to show where the plan and its implementation have gaps.
A successful exercise ends with a better emergency concept and a team that has trained. Even then, accidents rarely follow the script in every detail. Flexibility in the plan and in the team remains essential.
What the exercise forces
Those questions need answers that fit the situation, not a generic slide. Training with AeroXpert is how the team finds them. A published example is the full-scale exercise for Salzburg Airport, covering planning, coordination, and advice.
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01
What has to be done
The exercise forces a specific answer for this situation, not a slide that could belong to any organisation.
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02
Who does it
Named people, with the room to act, rather than an assumption that someone will step forward.
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03
How, and with what
How the action is carried out, and what the team needs in order to do it.
Where to start
Questions worth answering now
- 01What has to be done now?
- 02Who does it?
- 03How is it done, and what does the team need?
If the answers are still generic, that gap is the exercise. The document being tested should already exist. If it does not, the first gap is the plan.
Contact AeroXpert ConsultingOther services
The rest of the consulting practice
Plans
Emergency and alarm plans
A plan written for the people who will use it, including who decides, who speaks, and the interface with rescue services.
Management
Emergency and crisis management
Leadership, communication, and decision paths, set before a developing crisis becomes an unmanaged event.
Safety
Safety management
Design or review the safety system the organisation runs, including reporting and risk.
Continuity
Business continuity
Senior-level planning so a foreseeable disruption does not become a crisis.
Industries
Organisations we exercise
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Aviation
An aircraft event draws media attention and can stop normal operations. Most serious events happen on or near an aerodrome, during take-off or landing.
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Marine
A ferry or passenger vessel in trouble is a public event. People on board may not share a language. Care has to be planned for that.
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Rail and ropeway
A collision, a derailment, a ropeway stoppage or a station evacuation puts passengers, staff and a public timetable in the same hour.
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Ground transportation
Bus and coach companies face passenger incidents and network stoppages that daily dispatch was not designed to lead.
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Hospitality
Guests do not know the building, and staff change shift. Roles that work on a factory floor will not run a night evacuation.
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Public institutions
Municipalities are expected to protect people and to explain what they are doing while they do it.
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Universities and schools
Campuses concentrate people who depend on the institution to know what to do, including the person who will speak to families.
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Raw materials
Sites that extract, store or move commodities combine industrial hazards with public attention when something fails.
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Insurance
An insurer can prepare its own crisis response here. An opinion on which a claim is decided is a different company.
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Other industries
When the organisation does not sit in the sectors above, the work is still leadership and communication written for how that company runs.