Industries
A collision, a derailment, a ropeway stoppage or a station evacuation puts passengers, staff and a public timetable in the same hour. The operator is expected to know who leads, who informs families, and which service can still run.
The operator
The same method used for aerodromes applies here. The alarm plan has to match the line, the station or the ropeway company, including the interfaces with rescue services.
Plans
Emergency and alarm plans
An alarm plan for the line, the station or the ropeway, including rescue-service interfaces.
Exercises
Emergency and crisis preparation
An exercise that shows whether platform staff, control and the press officer share one picture.
Continuity
Business continuity
What is suspended, and what must continue.
Describe how the line, the station or the ropeway runs. We will tell you what the plan, the people who will speak, and the exercise still need.
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An aircraft event, of any scale, draws media attention and can stop normal operations. The aerodrome operator is the organisation everyone expects to act.
A ferry or passenger vessel in trouble is a public event. People on board may not share a language. Care has to be planned for that.
Bus and coach companies face passenger incidents and network stoppages that daily dispatch was not designed to lead.
Guests do not know the building, and staff change shift. A plan written for a factory floor will not run a night evacuation.
Municipalities are expected to protect people and to explain what they are doing while they do it.
Campuses concentrate people who depend on the institution to know what to do, including the person who will speak to families.
Sites that extract, store or move commodities combine industrial hazards with public attention when something fails.
An insurer can prepare its own crisis response here. An opinion on which a claim is decided is a different company.
When the organisation does not sit in the sectors above, the work is still a plan written for how that company runs.