Industries
Marine
A ferry, a cruise ship or a smaller passenger vessel in trouble is a public event. National law and international maritime law can both apply. People on board may not share a language, a nationality or a way of understanding what is happening.
The operator
Care has to be planned for that, not improvised at the gangway. Who is in charge ashore, how the company speaks, and how the team deploys are duties of the operator.
Preparation for a vessel emergency
Plans
Emergency and alarm plans
The contingency plan: who is in charge ashore, and how the team deploys.
Management
Emergency and crisis management
Managers trained for the media presence that follows a marine emergency.
Exercises
Emergency and crisis preparation
The plan is exercised before it is needed.
An assessment of your emergency arrangements
Describe how the operation runs ashore and on board. We will tell you what the plan, the people who will speak, and the exercise still need.
Contact AeroXpert ConsultingIndustries
Other sectors
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Aviation
An aircraft event, of any scale, draws media attention and can stop normal operations. The aerodrome operator is the organisation everyone expects to act.
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Rail and ropeway
A collision, a derailment, a ropeway stoppage or a station evacuation puts passengers, staff and a public timetable in the same hour.
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Ground transportation
Bus and coach companies face passenger incidents and network stoppages that daily dispatch was not designed to lead.
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Hospitality
Guests do not know the building, and staff change shift. A plan written for a factory floor will not run a night evacuation.
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Public institutions
Municipalities are expected to protect people and to explain what they are doing while they do it.
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Universities and schools
Campuses concentrate people who depend on the institution to know what to do, including the person who will speak to families.
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Raw materials
Sites that extract, store or move commodities combine industrial hazards with public attention when something fails.
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Insurance
An insurer can prepare its own crisis response here. An opinion on which a claim is decided is a different company.
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Other industries
When the organisation does not sit in the sectors above, the work is still a plan written for how that company runs.